By using our website, placing an order, or subscribing to our services, you agree to the following Terms and Conditions.
Healthy Soul Kitchen Policies & Guidelines
Healthy Soul Kitchen offers prepared meals, juice cleanses, catering, and wellness programs. All products are subject to availability and may change without notice. We reserve the right to modify menu options or limit quantities at any time.
All prices are listed in U.S. dollars ($USD). Payment is required at the time of order. Orders are not confirmed until payment is received. We accept major credit cards and approved online payment portals.
Due to the perishable nature of our food, all sales are final. No refunds or returns once food preparation begins.
Delivery times are estimates and not guaranteed. Customers are responsible for providing accurate delivery information. Once meals are delivered to the provided address or picked up from our storefront, proper food storage, refrigeration, and safe handling become the customer’s responsibility.
Allergens: Our commercial kitchen handles common allergens including gluten, nuts, dairy, soy, eggs, and seafood. While we follow strict sanitization routines, we cannot guarantee completely allergen-free products.
Medical Disclaimer: Meals, juices, and detox programs are designed for general wellness support only and do not constitute medical advice. Consult a healthcare professional before starting any new dietary or nutrition program.
All website content, custom graphics, logos, menu formulations, and branding materials belong to Healthy Soul Kitchen LLC and may not be copied or reproduced without express written permission.
Healthy Soul Kitchen is not liable for indirect, incidental, or consequential damages. Total financial liability is strictly limited to the amount paid for the specific order in question.
We reserve the right to update these Terms at any time. Continued use of our website, ordering system, or messaging services signifies your acceptance of the updated Terms.
Specific policies regarding text message notifications and updates
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
If you have consented to receive text messages from Healthy Soul Kitchen, you may receive messages related to:
Message frequency may vary depending on your order activity and preferred settings. For example, you may receive up to 2 SMS messages per week regarding your meals, delivery notifications, or account status.
Standard message and data rates may apply depending on your mobile carrier's pricing plan. These fees may vary if the message is sent or received domestically or internationally.
• Online Forms: By submitting an online contact or checkout form and checking the SMS agreement box.
• Verbal Consent: During telephone conversations with our team after hearing the consent prompt: "Do you agree to receive account notifications, delivery notifications, and marketing text messages from Healthy Soul Kitchen LLC? Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary."
You can opt out of receiving SMS messages at any time. Simply reply STOP to any SMS message you receive. Alternatively, contact us directly to request removal from our messaging database. If SMS messages are not desired, consent boxes on online forms can be left unchecked.
For any issues or assistance regarding text messages, reply with the keyword HELP. Alternatively, you can reach out directly via our main website at www.ahealthysoulkitchen.com or call (225) 457-3126.
Our customer support team is available to assist you with any questions regarding our meals, policies, or text notifications.