Legal Information

Terms & Conditions

By using our website, placing an order, or subscribing to our services, you agree to the following Terms and Conditions.

General Terms • Orders & Delivery • Health & Allergies • SMS Terms & Conditions • Contact Us

General Website Terms

Healthy Soul Kitchen Policies & Guidelines

1. Products & Services

Healthy Soul Kitchen offers prepared meals, juice cleanses, catering, and wellness programs. All products are subject to availability and may change without notice. We reserve the right to modify menu options or limit quantities at any time.

2. Orders & Payments

All prices are listed in U.S. dollars ($USD). Payment is required at the time of order. Orders are not confirmed until payment is received. We accept major credit cards and approved online payment portals.

3. All Sales Final & Refund Policy

Due to the perishable nature of our food, all sales are final. No refunds or returns once food preparation begins.

Order issues must be reported within 24 hours of delivery or pickup and may be resolved with a replacement dish or store credit at our discretion.

4. Delivery & Pick-Up

Delivery times are estimates and not guaranteed. Customers are responsible for providing accurate delivery information. Once meals are delivered to the provided address or picked up from our storefront, proper food storage, refrigeration, and safe handling become the customer’s responsibility.

5. Allergies & Health Disclaimer

Allergens: Our commercial kitchen handles common allergens including gluten, nuts, dairy, soy, eggs, and seafood. While we follow strict sanitization routines, we cannot guarantee completely allergen-free products.

Medical Disclaimer: Meals, juices, and detox programs are designed for general wellness support only and do not constitute medical advice. Consult a healthcare professional before starting any new dietary or nutrition program.

6. Intellectual Property

All website content, custom graphics, logos, menu formulations, and branding materials belong to Healthy Soul Kitchen LLC and may not be copied or reproduced without express written permission.

7. Limitation of Liability

Healthy Soul Kitchen is not liable for indirect, incidental, or consequential damages. Total financial liability is strictly limited to the amount paid for the specific order in question.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website, ordering system, or messaging services signifies your acceptance of the updated Terms.

SMS Terms & Conditions

Specific policies regarding text message notifications and updates

SMS Consent & Privacy Guarantee

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Healthy Soul Kitchen, you may receive messages related to:

  • Account notifications: Password resets, registration updates, profile alerts.
  • Delivery notifications: Order confirmations, driver dispatch updates, arrival alerts.
  • Marketing: Weekly menu releases, juice cleanse specials, seasonal offers.
Sample Message: "Hello, this is a friendly reminder of your upcoming delivery with Healthy Soul Kitchen on [Jan 26th] at [2pm]. You can reply STOP to opt out of SMS messaging from Healthy Soul Kitchen at any time."

Message Frequency

Message frequency may vary depending on your order activity and preferred settings. For example, you may receive up to 2 SMS messages per week regarding your meals, delivery notifications, or account status.

Potential Fees

Standard message and data rates may apply depending on your mobile carrier's pricing plan. These fees may vary if the message is sent or received domestically or internationally.

Opt-In & Opt-Out Methods

How You Can Opt-In:

• Online Forms: By submitting an online contact or checkout form and checking the SMS agreement box.
• Verbal Consent: During telephone conversations with our team after hearing the consent prompt: "Do you agree to receive account notifications, delivery notifications, and marketing text messages from Healthy Soul Kitchen LLC? Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary."

How You Can Opt-Out:

You can opt out of receiving SMS messages at any time. Simply reply STOP to any SMS message you receive. Alternatively, contact us directly to request removal from our messaging database. If SMS messages are not desired, consent boxes on online forms can be left unchecked.

Support & Standard Disclosures

For any issues or assistance regarding text messages, reply with the keyword HELP. Alternatively, you can reach out directly via our main website at www.ahealthysoulkitchen.com or call (225) 457-3126.

View Privacy Policy Page | View SMS Terms Page

Questions About Our Terms?

Our customer support team is available to assist you with any questions regarding our meals, policies, or text notifications.

info@ahealthysoulkitchen.com • (225) 673-1162
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Healthy Soul Kitchen
Home
About
Wellness Programs
Store Menu
Terms & Conditions
Contact
Healthy Soul Kitchen
Home
About
Wellness Programs
Store Menu
Terms & Conditions
Contact
Home
About
Wellness Programs
Store Menu
Terms & Conditions
Contact

Healthy Soul Kitchen

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Location

37459 Ultima Plaza Blvd Ste F Prairieville, La 70769

Contact

ahealthysoulkitchen@gmail.com

225-673-1162